What is
Harvest Labs
CUSTOMER CENTRIC SOLUTIONS
As organisation you want to be where the customer is. Putting them in the center in everything you do. Harvest Labs delivers customer centric solutions.
Direct Messenger
A Salesforce application for Marketing Cloud
DIRECT MESSENGER is a flexible, native Salesforce application that lets you include Whatsapp messages in the marketing cloud journey through journey builder.
With DIRECT MESSENGER you manage Whatsapp messages, templates and add Whatsapp touch points to the customer journey (such as a booking confirmation, check-in announcement or a message with video or voucher. You can measure success through the reporting functionality. The Whatsapp activity behaves just like any other Journey Builder activity.
WHY integrate Whatsapp in the customer journey?
Postcard!
A Salesforce application for Marketing Cloud
Personal greeting cards or a gift especially for you on that special moment. With Postcard! you can include greeting cards or gifts in the customer journey, automated and scalable.